Certified Chatbot Expert™

Chatbots are now a part of our daily lives and have revamped how we interact with websites and apps. Certified Chatbot Expert is meant for you if you have no prior knowledge about chatbots and wish to work at the forefront of revolutionizing technologies such as AI and ML.

By the end of this course, you’ll become a chatbot expert who knows all about chatbots and their components. You’ll also learn about different industry use cases of chatbots and how to deploy them.

ABOUT THE PROGRAM

Getting certified as a chatbot expert will help you understand what chatbots are and leverage your chatbot knowledge to move further in your career. You can use the skills learned to deploy chatbots that engage users and provide relevant information.

Certified Chatbot Developer introduces you to the basics of chatbots and their components, their use cases, and the role of AI and ML in creating a chatbot. The learner will also understand the role of Natural Language Processing (NLP) in creating a natural and human-like chatbot. This chatbot training course will also let individuals test their gained knowledge about chatbots.

MODULES INCLUDED

Introduction

  • Introduction to Certified ChatBot Expert™


Use Cases of Chatbots

  • News and Notifications

  • Customer Service Agent

  • Financial Services

  • Onboarding

  • Shopping

  • Community Management

  • Fashion

  • Healthcare

  • Gaming

Introduction to Artificial Intelligence and Chatbots

This module will introduce you to chatbots, their history, and how they have evolved since birth. It will also help you understand the basics of Artificial Intelligence in computers.

Moreover, this chatbot training module will enhance your knowledge about the different chatbots used in our daily lives, helping you to get comfortable with their work. Later on, the module focuses on different types of chatbots created for other platforms.

  • What is a ChatBot?

  • What is Artificial Intelligence?

  • Platforms supporting ChatBot

  • ChatBot Examples

Different Components of a Chatbot


This module will tell you all about the general structure (frontend and backend) and components of a chat, how they work, and the role of Natural Language Processing in chatbots. It also focuses on Deep Learning and Neural Networks in chatbots.

  • UI Interface (App, website, SMS, Audio)

  • Natural Language Processing

  • Neural Network

  • Deep Learning

  • Tensor Flow


Designing a Chatbot


This will help you understand the functional chatbots in the real world. It will also give you a clearer idea of the best practices that need to be followed to create a chatbot.

Then this module talks about NLP in detail – how the user can input data in the system, how the system will understand it, and produce the desired output. It will also tell the user about training the chatbot through different data libraries.

  • Defining Purpose

  • Practicing Mock Conversations

  • Identifying Intents and Entities

  • NLP and Deep Learning


Introduction to Dialog Flow


This module introduces the learner to Google’s Dialogflow console. It will also discuss the benefits of using Dialogflow and its different dashboard components.

  • How To Handle NLP?

  • Intents & Entities

  • Fulfillment

  • Integrations


Deploying your Chatbot


This module will help you grasp the deployment process with the help of an example (a travel chatbot). This chatbot will be intelligent enough to suggest travel places and other information. It will then guide the learner to install the three essential services, Python distribution, Webhooks, and Ngrok.

  • Capstone Project -Travel Guide Bot

  • Setting up the Environment

  • Handling Intents & Entities

  • Webhooks & Ngrok Tunneling

  • Deploying to Slack


Certified Chatbot Expert™ - Exam

  • A multiple-choice exam of 100 marks will follow online training.

  • You need to acquire 60+ marks to clear the exam.

  • If you fail, you can retake the exam after one day.

  • You can take the exam no more than three times.

  • If you fail to acquire 60+ marks even after three attempts, you need to contact us to get assistance for clearing the exam.


RECOMMENDED LEARNING METHODOLOGY

  • Recommend allocating 1 hour daily to complete the course in 4 days.

  • Though you can attempt the online exam anytime as per your convenience, we highly recommend attempting the exam within four days of course completion, as the subject will be fresh in your mind, and you get sufficient time to prepare/revise as well.

 

Career Opportunities


This Chatbot Certification from Global Tech Council will help you understand everything about chatbots in-depth. It can also be helpful to professionals who want to move a step further in their careers. Big companies like Microsoft, Apple, Facebook, Amazon, and the like are already pushing towards using AI-driven chatbots for daily routine tasks. Talking about the domains in which chatbots are used include customer support, e-commerce, banking, insurance, and many more.


Key benefits of this Certification


This chatbot training course will expose you to the world of chatbots, AI, ML, Deep Learning, and Natural Language Processing. Further, you’ll get to know how they’re used in the industry, their components, and much more. This Certification comes with lifetime validity and is easy to complete at your own pace. Along with that, this chatbot course will elevate your career by opening doors to new opportunities.

Who should take the Certification?

Working professionals or tech enthusiasts who wish to learn about chatbots and their industry use-cases, components, and overall functioning should opt for this chatbot training. Certified Chatbot Expert will prove to be advantageous for people in the sales and marketing industries. Students who wish to know about future technologies can also go for this course.

CERTIFICATION BENEFITS

  • Opens the world of excellent opportunities in the ChatBot domain.

  • Accelerates career growth.

  • A gratifying career.

WHAT DO YOU GET?

  • Global Tech Council Certification

  • Lifetime access to the course content

  • 24*7 Support for all your queries

CAREER FACTS

   TOP JOB FUNCTIONS

  • Programmers

  • IT Enthusiast

  • Technopreneur

  • Students

  • Sales and Marketing Executives


What does a Chatbot Expert do?

A Chatbot expert develops chatbots for simulating intelligent conversations with humans using rules or artificial intelligence.

 

The Growth Curve Ahead

After you complete the Certification, you can have various opportunities for your professional growth. You can work in:

  • IT sector

  • Other

Final Outcome

After completing this Certification, you would have mastered the core concepts of Chatbots.

Bundle includes

Here are all the courses that are included in your bundle.